What is Shearling?
Shearling is natural sheep skin – one of the first garments to shelter man from the elements. It is the hide of the sheep turned inside out, with the soft lanolin wool against your body and the hide on the outside. This combination of hide and soft wool makes a natural insulator, which provides amazing warmth. Shearling comes in a variety of textures, thickness and quality. It can be soft or coarse in texture, have long or short hair, be light and airy or thick and dense. Shearling is warm without weight, a naturally luxurious garment that is politically correct, and is an incredibly long-lasting investment. Shearling is an all natural by-product and a renewable resource that promotes a sound agricultural and livestock ecosystem.
What credit cards do you accept?
Visa, MasterCard, American Express, Discover and PayPal.
How do I know my order has been shipped?
When your order has been shipped, we we will send an email confirming the shipment is shipped out along with the tracking number which can be traced simply clicking the link or directly at fedex.com/Tracking
What is your return policy?
In the event that any product does not meet your expectations, send it back to us for exchange or refund. Returns/exchanges are accepted within 30 days from date of receipt. They must be in pristine condition and accompanied by the packing slip and an RA# (Return Authorization Number) given by astonleather.com. (To acquire an RA#, please call Aston Leather at 888-ASTON-11 (888-278-6611)or 212-481-2760.
All returns will be credited to your credit card account upon processing of the returned item(s) and your credit should appear on your next statement. Please allow 5-7 business days for receipt and processing of your return. Please note, however, a $14.95 return shipping fee will be deducted from your refund unless it is our fault, in which case there will be no deductions.
Exchanges are free of additional shipping charges. Simply either email or contact us at 888-278-6611 to obtains an RA# (Return/Exchange Authorization) number. We will them email you a repaid return shipping label. Upon receiving your return we will ship you the replacement/exchanged item Please allow 5-7 business days for receipt and processing of your exchange. If an item exchange is due to a mistake on the part of Shearling.com or issues of quality, the exchanged items will be shipped at no cost to you via Standard Ground delivery.
How do you ship your orders?
We ship via UPS or Fed-Ex and are proud to offer free shipping for U.S. orders. Please note that we do not ship to hotels or P.O. boxes, unless the address is a military (APO or FPO) or university address. A Fed-Ex tracking # will be sent to you so your packages can be tracked.
Orders for items in stock will be shipped by the following business day. Delivery dates will be as follows depending on shipping method chosen and according to UPS or Fed-Ex days of operation schedule.
UPS or Fed-Ex Ground Shipping: Delivery will occur within 4-7 business days following the shipment date.
UPS/ FED-EX 3-Day: Delivery will occur within 3 business days following the shipment date.
UPS/ FED-EX 2-Day: Delivery will occur within 2 business days following the shipment date.
UPS/ FED-EX 1-Day: Delivery will occur the next business day following the shipment date.